Help desk support

What is help desk software and What are some of the top help desk software providers on the market for 2023

Help desk software is an application designed to provide customer service and technical support for products or services. It allows customers to create service requests, prioritize the requests across different channels such as phone, email, chat and social media, and track a request to completion. Its main features include providing a single platform and dashboard…

B2B ecommerce

What Is B2b Ecommerce ?

B2B eCommerce is a term used to describe the online transactions that take place between two businesses. This can include online product or service sales, as well as online payments and invoicing. B2B eCommerce platforms allow businesses to streamline their digital selling process, making it simpler and more efficient. In many cases, these platforms can…

google data studio

Google Data Studio in 2020

Google data Studio: Everything You Need to Know in 2020 Marketers need to show proof of their success. So, what’s the best way to do that? It is by creating a comprehensive marketing report. Yes, you can make that by putting in the numbers into Excel. But, why put so much effort when you can…

Supermetrics Analytics

Supermetrics: The Complete Guide

Supermetrics reinvents reporting and dashboards with Google Data studio Did you know that marketers spend approximately 30 hours every month on reporting? Well, The need to collate data from different platforms and compare them to get better insights Into your marketing campaigns can really take a toll on the marketers. This is because online marketers…

Facebook Shops

Facebook Shops 2020

Facebook Shops 2020: Everything You Need To Know With ‘Shops’, Facebook has finally jumped on the eCommerce bandwagon. Businesses have been doubling down on their online transition during the recent coronavirus pandemic. The pandemic, as we all know, has brought the world to a standstill making economies around the world go down the drain. People…